How do you deal with a difficult employee? How do you tell a difficult staff member that their behaviour or performance is unacceptable? How do you have a 'courageous conversation' with a difficult member of staff and get your point across successfully? Step-by-step guide for any manager to conduct a courageous conversations and deal with a difficult employee and avoid escalating the situation.
Month: June 2014
Full-time job and part-time MBA? You must be mad…
Tired of hearing the phrase 'lack of management experience'? Thinking of studying an MBA? Wondering: should I study for an MBA? What's it like to work and study for an MBA? What's it like to study for an MBA part-time while working full-time? What impact does it have on your social life and work? How do you become an MBA Jedi? Eat.Sleep.Study.Repeat