How do you deal with a difficult employee? How do you tell a difficult staff member that their behaviour or performance is unacceptable? How do you have a 'courageous conversation' with a difficult member of staff and get your point across successfully? Step-by-step guide for any manager to conduct a courageous conversations and deal with a difficult employee and avoid escalating the situation.
Tired of hearing the phrase 'lack of management experience'? Thinking of studying an MBA? Wondering: should I study for an MBA? What's it like to work and study for an MBA? What's it like to study for an MBA part-time while working full-time? What impact does it have on your social life and work? How do you become an MBA Jedi? Eat.Sleep.Study.Repeat
Stakeholder management theory. Who are stakeholders? What is the difference between stakeholders and shareholders for businesses and organisations? All organisations need to be concerned about stakeholder relationships, whether private businesses, public sector organisations or third sector charities, stakeholder theory unites all. Milton Friedman, Edward Freeman, Starik, Drucker
Assessing the strategic industrial environment through Porter's Five Forces. Assessing the attractiveness of markets, industries and the macro-environment Porter's 5 Forces: Competition, Consumers, Suppliers, New Entrants, Potential substitute products. PESTLE: Political, Economic, Social, Technological, Legal and Environmental
Applying motivational theory in practice in the real world. How to motivate staff and employees Applying Herzberg's dual factor theory in practice. Examples of motivational theory in practice. How to motivate staff so they perform better and produce more
How do we motivate staff? What is the best way to motivate employees? Theory behind motivation to and how to create a the environment and conditions to motivate teams and staff to deliver their best. Maslow's Heirarchy of Needs, Aldelfer's ERG Needs, Herzberg's Dual Factor Theory. Hygiene factors vs motivational factors
How to be a successful manager. What's the difference between an effective and a successful manager? How can I become a successful manager? Fred Luthans Successful vs effective managers. So you can be the best manager you can be.